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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Branden Seymour

January 27, 2026

5  out of  5
rating by Branden Seymour
"Helpful staff, Gina is the best."
We responded:
"Hi Branden, so happy to hear about your good experience with Gina! Thank you so much for leaving us a review."
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carol Vanevenhoven

January 27, 2026

5  out of  5
rating by carol Vanevenhoven
"Shawnie and her team are excellent! Timeliness and follow through were top notch. So glad I called them for a quote."
We responded:
"And we're happy you called, Carol! Thank you for leaving us a review, it's a pleasure working with you!"
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Nichole Chavez

January 20, 2026

5  out of  5
rating by Nichole Chavez
"I had Gina from state farm helping transfer my insurance from another company over to them. She made it extremely easy not only to transfer my car and motorcycle insurance but to also get a renters insurance policy started. I am so happy I switched to state farm."
We responded:
"Hi Nichole, we're so happy to hear about your experience with Gina! We truly appreciate your trust in us for your vehicle and renters insurance. Thank you for leaving us a review!"
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Erick Robles

January 20, 2026

5  out of  5
rating by Erick Robles
"Great staff that has helped me find the best coverage that fits my needs. Kaitlyn was able to help me out pushing back my bill to get my financial situation taken care of. I appreciate everyone here and all the hard work they do helping the community I cannot recommend this place enough for anyone who is looking to switch their insurance policy to here. You will not be disappointed!"
We responded:
"Hi Erick, thank you so much for leaving us a review! We're thrilled to hear about your experience with Kaitlyn, and we're grateful for the opportunity to help you with your coverage. Have a great day!"
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Jordyn D

January 5, 2026

5  out of  5
rating by Jordyn D
"Shawnie and Gina are fantastic to work with. They take their time and really make you feel like you matter. Shawnie called me after hours just to let me know she got my voicemail and Gina called me that next morning. We are with a different State Farm agent, but after getting a family member set up with Shawnie Haas, we will be transferring. We cannot recommend them enough!"
We responded:
"Thank you so much for taking the time to leave us a review, and we're thrilled to hear about your experience with Gina and Shawnie! We're grateful to have the opportunity to improve your coverage."
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William Needham

January 3, 2026

5  out of  5
rating by William Needham
"Service was great. My agent worked out a good price I was happy with. Covers 3 motorcycles and 2 autos. Better than what I was xpecting. Considering that I was paying more than that for the 2 autos alone. Great job Shawnie Hass State Farm and Gena"
We responded:
"Hi William, we're so happy to have the opportunity to improve your rates, and happy to hear about your experience with Gina! It's a pleasure to work with you!"
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Carley Brown

January 2, 2026

5  out of  5
rating by Carley Brown
"Kaitlyn Long has been WONDERFUL to work with!! I’m very happy."
We responded:
"We're so excited to hear about your experience with Kaitlyn! Thanks so much for leaving us a review."
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Emily Kindsvater

January 1, 2026

5  out of  5
rating by Emily Kindsvater
"Shawnie Haas and her State Farm team have been outstanding as 2025 comes to a close. They went above and beyond with customer service—staying on top of my loan company and taking the time to clearly explain insurance documents. I truly appreciate their dedication and look forward to being taken care of in 2026 and beyond. Thank you, Shawnie and the State Farm Haas team!"
We responded:
"Hi Emily, thanks so much for your kind review! Here's to the new year, we're thrilled to be working with you! :)"
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Lynnette Haller

December 30, 2025

5  out of  5
rating by Lynnette Haller
"Timely answers, and friendly service, I recommend them."
We responded:
"Thank you so much for the review, Lynette! We're happy to work with you."
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Patrick N

December 24, 2025

5  out of  5
rating by Patrick N
"Very honest and to the point, someone picks up the phone every time I call, very satisfying to talk to a human when a question arrives. Thank you for your professionalism. Happy Holidays!!"
We responded:
"Hi Patrick, thanks so much for leaving us a kind review! It is a pleasure to work with you. Happy Holidays!"
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Janna Jackson

December 9, 2025

5  out of  5
rating by Janna Jackson
"Super friendly and updated policy quickly"
We responded:
"Thank you for the review, Janna! :)"
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Debbie Clemenson

December 5, 2025

5  out of  5
rating by Debbie Clemenson
"Shawnie helped me complete health-related forms I was unfamiliar with. She took the extra step to ensure the forms were completed correctly and had all the necessary documentation. Because she took the time and effort to make sure everything was perfect, we received our benefit checks quicker than anticipated."
We responded:
"Hi Debbie, that's wonderful to hear! Thank you so much for taking the time to leave us a review."
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Margarita Soto

December 4, 2025

5  out of  5
rating by Margarita Soto
"I had an excellent experience in this office. The staff, Shawnie and Gina went above and beyond to meet my expectations. I highly recommend them for your insurance needs."
We responded:
"Hi Margarita, thanks so much for leaving us a review! We're so grateful to have the opportunity to improve your coverage. It's a pleasure to work with you!"
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Jerrid Barber

December 1, 2025

5  out of  5
rating by Jerrid Barber
"The Ladies at State Farm were so very kind and the transition was incredibly smooth. Less than 30mins on the phone and I was all set up with even better coverage for just a few dollars more. So worth it and I am truly grateful for there help and kindness!"
We responded:
"Hi Jerrid, thank you for your kind review! It's a pleasure to work with you."
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Andrea Pettijohn

November 11, 2025

5  out of  5
rating by Andrea Pettijohn
"Shawnie and Kaitlyn have been AMAZING to work with! I had progressive insurance about 5 years ago and made the decision to switch to State Farm! I feel that I have always gotten better coverage for a comparible price with State Farm versus other companies. This year I bought a new vehicle and reached out to Shawnie for the first time and she has been such a pleasure to work for! She took the time to delve into better coverage for me and also encouraged me to sign up for life insurance. She took the time to answer my questions and if she wasn't sure of the answer, she would research it and give me a call back within 24 hours (or sooner). They give me reminder text messages when my safe and save is needing odometer updates which I really appreciate since I'm not always notified when they are due by the app! I would 100% recommend them for all your insurance needs :)."
We responded:
"Hi Andrea, thanks so much for leaving us a review! We're so grateful to have the opportunity to improve your coverage. It's a pleasure to work with you!"
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Rachael Stringer

October 21, 2025

5  out of  5
rating by Rachael Stringer
"I had been on my parent’s insurance plan through State Farm for years, and have finally worked with Shawnie to get my own car insurance set up. The process was smooth, and shortly after Shawnie contacted me to say she could lower my premium if I also got life insurance and the Drive Safe and Save discount. That ended up saving me a lot of money! State Farm is the first company that has ever contacted me with good news and no scams. These are good and helpful people!"
We responded:
"Hi Rachael, thank you for leaving us a review! We truly appreciate your trust in us for your vehicle insurance -- it's a pleasure to work with you!"
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Maddie Shields

October 1, 2025

5  out of  5
rating by Maddie Shields
"Gina from Shawnie Haas State Farm was AMAZING to work with. She answered all of our questions and made the switch to State Farm so easy and seamless. I highly recommend working with her."
We responded:
"Hi Maddie, we're so thrilled to hear about your experience with Gina! Thank you for leaving us a review!"
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John Drakes

September 24, 2025

5  out of  5
rating by John Drakes
"Been with these guys for 27 years. Changebof agent sure didn’t change the service! Sweet, professional and caring. 10/10 would recommend."
We responded:
"Hi John, thank you so much for taking the time to leave us a review! We truly appreciate your trust in us for your vehicle insurance!"
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Sarah Staudinger

September 19, 2025

5  out of  5
rating by Sarah Staudinger
"Had a great experience at State Farm. Both Kaitlyn and Shawnie were very helpful.....and patient"
We responded:
"Hi Sarah, thank you so much for leaving us a review! It's a pleasure to work with you and help you with your insurance needs."
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Jonathan Salazar

September 15, 2025

5  out of  5
rating by Jonathan Salazar
"Kaitlyn helped me get renters insurance quickly so I was able to make my leasing appointment. Super friendly and knowledgeable, I highly recommend her!"
We responded:
"Hi Jonathan, thank you for leaving us a review! We're thrilled to hear about your experience with Kaitlyn, and we're grateful for the opportunity to help you secure your renters insurance!"
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Nicoleus Nishi

September 2, 2025

5  out of  5
rating by Nicoleus Nishi
"Kaitlyn and Shawnie are great and always trying to save me and get me discounts on my insurance. Super friendly and extremely helpful."
We responded:
"Thank you for sharing your experience! We’re thrilled Kaitlyn and Shawnie could help you save and provide friendly, helpful service. We truly appreciate your trust in us for your vehicle insurance."
Profile photo of Luana Howe

Luana Howe

August 29, 2025

5  out of  5
rating by Luana Howe
"Very nice and easy to work with! I made a mistake on my part by putting the wrong address but they helped fix it right away and happily made those changes for me in a timely manner."
We responded:
"Hi Luana, thank you so much for leaving us a review! It's a pleasure to work with you and help you with your insurance needs."
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Matthew Waltenburg

August 26, 2025

5  out of  5
rating by Matthew Waltenburg
"Shawnie Haas and Kaitlyn Long were so much help, they walked me through every step in switching my insurance. State Farms saved me a great deal in insurance premiums."
We responded:
"Hi Matthew, thank you for leaving us a review! We're thrilled to hear about your experience with Kaitlyn, and we're grateful for the opportunity to help improve your rates!"
Profile photo of Veronica Martinez

Veronica Martinez

August 12, 2025

5  out of  5
rating by Veronica Martinez
"This company truly cares about their customers. Their customer support team “Kaitlyn Long” was very knowledgeable, answered all my questions/concerns promptly. I was impressed by their attention to all my needs. They went above and beyond to make sure I was happy. The customer service was exceptional. They were very helpful and I highly recommend them to anyone looking for new auto/rental/life insurance. I couldn't be happier with the results. Thank you for your excellent work!""
We responded:
"Hi Veronica, we're excited to hear about your experience with Kaitlyn! Your satisfaction is our top priority, and we look forward to continuing to support your insurance needs. Thank you for taking the time to leave us a review!"
Profile photo of Brandon Bennett

Brandon Bennett

August 8, 2025

5  out of  5
rating by Brandon Bennett
"After experiencing continual premium increases with other insurance providers, we recognized it was time for a change. Upon reaching out, we were connected with Kaitlyn, whose expertise and professionalism made all the difference. She guided us through the entire process with clarity and ease, presenting various options and ensuring we secured the most competitive rate without compromising coverage. I would highly recommend anyone curious about potential savings or seeking personalized service, rather than being treated as just another account, reach out. You would be surprised at how much you can save while maintaining the same level of protection."
We responded:
"Hi Brandon, thank you so much for taking the time to leave us a kind review! We're so thrilled to hear about your experience with Kaitlyn and grateful you chose our office to help improve your rates/coverage. It's a pleasure to work with you!"